Get the Support You Need, When You Need itFastForward Onboarding Overview
Deploying new services to the cloud—whether for data security, web hosting, email archiving or endpoint protection—can sometimes take an extra measure of attention. But with FastForward OnboardingSM plans we'll free up your staff from the time-consuming setup work so they can focus on the day-to-day. Whether you need help training administrators and users, or on-demand support for issues like provisioning, configuration and migration, savvisdirect support experts are there for you.
We offer a variety of onboarding and training plans to meet your needs, including:
Our full-service migration and setup service allows your IT professionals to focus on broader, more strategic goals instead of worrying about deployment.
One of our cloud engineers will walk you through the process of implementing and configuring your services using live screen sharing tools, which also allows us to perform tasks and troubleshoot issues on your behalf.
Ensure your users get the most out of your cloud services with a private training webinar covering best practices and hands-on tips for more successful adoption. Currently available for Hosted Microsoft products.
Our 24x7 Product Support PromiseYou've migrated to the cloud—so now what happens when you run into a problem? As a savvisdirect customer, you get 24x7 access to product-specific technical support from our expert cloud engineers for FREE. That's instant access to a trained professional to help you troubleshoot the issue without spending extra money on support calls. It's just another one of the reasons our customers choose savvisdirect.
Have a Question? Find the Answer!Knowledge Base Blog
Existing customers can also:Submit a Help Desk Ticket
Chat Live with a Cloud Engineer